Support

Experience the confidence of TECHiNDIA on your team. TECHiNDIA Technical Support Services helps you maintain higher availability and IT performance with integrated maintenance; support and managed services for any type of OEM hardware and software; and robust, flexible service-level options designed to prevent problems and resolve issues quickly.

Introduction

TECHiNDIA is always ready to provide user-friendly assistance for individuals having technical problems with all kind of IT enable devices. The technical support team is composed of individuals that are familiar with the ins and outs of a device. With this knowledge, they are able to troubleshoot most problems that a user experiences. Technical support may be provided over the phone, through email or with a remote desktop support model. We deliver robust services both onsite and through advanced means, such as near-real-time electronic monitoring, diagnostics and remote repair.

Why choose TECHiNDIA as your technical support provider?

  • World-class skills: We get it right the first time. TECHiNDIA technical support contract provides access to highly skilled and certified technicians who deliver industry-leading support.
  • 24*7 Customer Support: Get round-the-clock hardware & network assistance and plans for technical problems.
  • 100% Service Level Achievement: Tech-India can achieve aggressive SLA through on-site technical support and field part stockings.
  • Advanced Tools: We use advanced and OEM-patented tools to proactively monitor, diagnose and repair problems around the clock.  We can initiate the resolution process before you’re even aware there is a problem!
  • Backup Inventory: Tap into a virtually unmatched repository of both TECHiNDIA and multivendor machine parts across multiple locations. TECHiNDIA delivers Right parts, right place on right time having full backup of all kind of robust parts as and when require.
  • In-house Testing & Repair Centre (TRC): TECHiNDIA is having well equipped Testing Lab for in-house repairing of different type I.T. equipment for the reducing down time and timely execution of different projects.
  • Chip level Debugging: TECHiNDIA provide Chip Level Debugging related technical support with the help of their in-house experts who are OEM certified and experts in their respective fields.
  • Advanced Multivendor Expertise: Consolidate your existing multivendor support contracts into a single contract that covers all type of multivendor support and maintenance services. Rely on TECHiNDIA to be your single-source provider for all kind of solutions.
  • 100 Plus Engineers across Gujarat: TECHiNDIA is having reach source of technical experts (L1, L2, L3, Printer Experts, Laptop Experts, Display Experts & many more) who are well spread all over the Gujarat and major cities of India. We have sufficient backup engineers & enough manpower HR resources to serve any kind of I.T. projects needs which can be arise over the night.
  • OEM Certified Experts:
    We have certified OEM experts with us like …
  • Microsoft Certified Engineers
  • Cisco Certified Engineers
  • Intel Certified Engineers
  • ITIL Certified Engineers
  • Cyberoam Certified Engineers
  • Trend Micro Certified Engineers
  • Dell Certified Engineers
  • HP Certified Engineers
  • IBM Certified Engineers